Privacy Policy

Who we are

Use My Docs Ltd is committed to protecting and respecting your privacy. As a responsible software provider we adhere to relevant data protection regulations and laws. This privacy notice outlines how we collect, process, and secure your personal information. It also explains your rights and our obligations. Use My Docs Ltd registered office is at 71 – 75 Shelton Street, Covent Garden, London, UK, WC2H 9JQ and we are a company registered in England and Wales under company registration number 15557550.

Information That We Collect

At Use My Docs Ltd, we handle your personal information in accordance with legal, statutory, and contractual obligations. Our primary objective is to deliver exceptional products and services while maintaining utmost respect for your privacy. Here are the specific details of the personal data we collect: Name, Job Title, Business Email, Business Telephone Number, Organisation, and Organisation Address. We want to assure you that we never collect unnecessary personal data. Our processing activities strictly adhere to the specifications outlined in this notice. We gather information through various channels, including telephone communication, written correspondence, email/SMS, and electronic submissions via website forms.

How We Use Your Personal Data (Legal Basis for Processing)

At Use My Docs Ltd, safeguarding your privacy is our top priority. We adhere to strict principles and will never disclose, share, or sell your data without your explicit consent, except when legally required. Here are the key points regarding how we handle your personal information: As a valued individual, you have certain rights regarding your personal information. You can request details about the personal data we hold about you, including information on the purposes of processing, categories of data, recipients, and data retention periods. If we didn’t collect the data directly from you, we’ll provide details about the source. Additionally, you have the right to correct inaccurate data, request erasure or restriction of processing, and object to direct marketing. Where applicable, you can also request data portability and be informed about any automated decision-making processes. If you exercise any of these rights, we may ask you to verify your identity to protect your data.

 

Your Rights

As a valued individual, you have certain rights regarding your personal information. At Use My Docs Ltd, we respect these rights and are committed to ensuring your privacy. You can request details about the personal data we hold about you, including information on the purposes of processing, categories of data, recipients, and data retention periods. If we didn’t collect the data directly from you, we’ll provide details about the source. Additionally, you have the right to correct inaccurate data, request erasure or restriction of processing, and object to direct marketing. Where applicable, you can also request data portability and be informed about any automated decision-making processes. If you exercise any of these rights, we may ask you to verify your identity to protect your data.

 

Sharing and Disclosing Your Personal Information

At Use My Docs Ltd, we prioritize your privacy. We do not share or disclose any of your personal information without your consent, except for the purposes explicitly specified in this notice or when legally required. While we engage a third party to provide certain services and handle business functions, rest assured that these processors act strictly according to our instructions. They fully comply with this privacy notice, data protection laws, and other relevant confidentiality and security measures.

 

Third Parties

At Use My Docs Ltd, we collaborate with third-party organizations to enhance our services. Here are the details about three key partners:

  1. Microsoft PLC:
    • We rely on Microsoft PLC for data hosting and management services via their Office 365 product.
    • Microsoft acts as a processor on our behalf, ensuring the security and efficiency of our data handling.
    • The information we share with Microsoft includes your name, address, and order details, which are crucial for business and legal requirements.
    • For more details about Microsoft’s privacy practices, you can review their Privacy Notice https://www.microsoft.com/en-us/trustcenter
  2. Stripe:

 

Safeguarding Measures

At Use My Docs Ltd, we take your privacy seriously. We implement every reasonable measure and precaution to protect and secure your personal data. Our efforts aim to prevent unauthorized access, alteration, disclosure, or destruction of your information. We have multiple layers of security measures in place to ensure your data remains safe. We utilize Microsoft Azure to ensure top security for our cloud data.” Azure provides state-of-the-art encryption, protecting data both at rest and in transit. For data at rest, all information written to the Azure storage platform is encrypted using 256-bit AES encryption and is FIPS 140-2 compliant.

 

Transfers Outside the UK

While personal data within the European Union is protected by the UK General Data Protection Regulation (UK GDPR), it’s essential to recognize that not all countries maintain the same high standard of data protection. Rest assured that Use My Docs Ltd does not transfer or store any personal data outside the UK.

 

Consequences of Not Providing Your Data

While you are not obligated to provide your personal information to Use My Docs Ltd, please note that certain services rely on this data. Without it, we may not be able to offer our full range of services. Your cooperation ensures a seamless experience.

 

Legitimate Interests

As indicated in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legal basis of legitimate interests. To ensure proportionality and appropriateness, we conducted a thorough Legitimate Interests Assessment (LIA), weighing your interests and any associated risks against our own interests. An example of using this legal basis is for direct marketing within the scope of legislation. In such cases, we may contact you regarding commercial interests directly beneficial to your business. Rest assured that any information we send will be relevant to you as a customer, non-intrusive, and you’ll always have the option to opt-out or unsubscribe.

 

How Long We Keep Your Data

At Use My Docs Ltd, we retain personal information only for as long as necessary. Our strict review and retention policies ensure compliance with these obligations. If you’ve consented to us using your details for direct marketing, we’ll keep such data until you notify us otherwise or withdraw your consent.

 

Special Categories Data

Rest assured that Use My Docs Ltd does not process sensitive personal information (known as special category data) about you.

 

Marketing

From time to time, Use My Docs Ltd may reach out to you with information about our products and services. If you agree to us using your contact details for this purpose, you retain the right to modify or withdraw your consent at any time. You can do so by using the opt-out/unsubscribe options provided or by directly contacting Use My Docs Ltd. If you wish to receive this information, please confirm using the consent options provided.

Lodging A Complaint

At Use My Docs Ltd, we process your personal information in strict compliance with this privacy notice and the relevant data protection laws. However, if you wish to raise a complaint about the processing of your personal data or are unsatisfied with how we’ve handled your information, you have the right to lodge a complaint with the supervisory authority.